Caring for the Caregiver Toolkit

Healthcare Professionals Supporting Each Other

 

As a mental health provider caring for members of the healthcare workforce, I’ve met with several clinicians as they recalled events from their work that invoked terror, rendered them helpless, or triggered immense feelings of sadness, guilt, or fear. In some cases, the work intrudes into their dreams and their waking thoughts outside of work. Most employees are able to reconcile the work that they do and the care that they provide with their personal values, beliefs about the world and about themselves. However, in some instances, especially in cases of medical error or unexpected outcomes, even for these well-adjusted employees, their limits may be tested.

Our hope in sharing this work is that the champions within each organization will feel better equipped to support those caring for the vulnerable patients of New Hampshire and Vermont. The more embedded supports are within the environment, the more normalized it will become to ask for and receive help.

 

M. Chase Levesque, PsyDM

Samuel Casella, MD, MSc

Tanya Lord, PhD, MPH

 

 

Caring for the Caregiver Toolkit 

 

Toolkit Resources

Appendix I Dartmouth Hitchcock Charter Sample

Appendix II Agreement of Understanding Peer Support Team Membership

Appendix III Peer Support Outreach Email Following an Adverse Event

Appendix IV Application Template

Appendix V Sample Survey

Appendix VI Recruiting Letter

Appendix VIII Sample Pocket Cards

Appendix IX Sample Program Brochures

Appendix X Sample Resource List

Appendix XI Sample Letter to Supervisor

Appendix XII Sample Letter of Initial Contact

Appendix XIII Sample Letter of Invitation

Implementation of a "second victim" program in a pediatric hospital

Sample Peer Support Connection Log