Contact Information

Please contact Nathalie Ahyi to learn how you can participate in the Cultural Awareness Healthcare Work Group.

Call 415-4272 or email

2008 MIAB Conference

The $ and Sense of Culturally Effective Care: Access, Communication, and Commitment 

Conference Agenda with Links to Presenters’ Powerpoints

LIST FROM agenda

Morning Plenary: Robert Like, MD:  Cultural Competency, Communication, and Implications for Quality Care

Morning Plenary: Bruce Adelson, Esq.:  Keeping it Legal - Communicating with Patients under Title VI and the ADA

Breakout I:  Joint Commission – One Size Does Not Fit All:  Meeting the Health Care Needs of Diverse Populations Amy Wilson-Stronks, MPP, CPHQ

Breakout I: Wellesley College and New Hampshire Minority Health Coalition – Assessment of Mental Health Needs of African Refugees and Latino Immigrants in New Hampshire Chris Smith, Michelle Porche, Ed.D

Breakout II:  Robert Like, MD: Addressing Cross-Cultural Health Literacy Challenges in Clinical Practice

Breakout II: ZaritaAraujo-Lane, MSW, LICSW: Reinventing Ourselves as Mental Health Clinicians When Working with Refugee and Immigrant Populations

Breakout III:  Panel Discussion:  Kris McCracken, Beth TaylorDamon Timm:  Promising Practices in Implementing Communication Access Services

Breakout III:  Panel Discussion:  Susan Wolf-DownesNataly KellyDoug Newton:  Finding the Best Fit:  A panel discussion on video, telephonic and face-to-face medical interpreting

Breakout III: Cynthia Whitaker, PhD:  Mental Health Services for People Who are Deaf or Hard of Hearing in New Hampshire

2006 Medical Interpretation Advisory Board (MIAB)

Culturally Competent Care:  From Theory to Practice

On November 3rd, 2006 the MIAB hosted their second conference, titled Culturally Competent Care:  From Theory to Practice.

Attendants from around the state attended the meeting; presenting important issues and thoughts to the speakers and creating a high level of dialogue. 

The outstanding presentations of our presenters are available:

DVDs of these presentations are available by contacting the project manager, (603) 225-0900.

Program support is provided by a grant from the Endowment for Health. The Foundation for Healthy Communities is a statewide non-profit organization that works to improve health and health care delivery in New Hampshire.